This is in response to your request for information on how to file a
complaint under title III of the Americans with Disabilities Act.
Title III prohibits discrimination based on disability in public accommodations. Private entities covered by title III include places of lodging, establishments serving food and drink, places of exhibition or entertainment, places of public gathering, sales or rental establishments, service establishments, stations used for specified public transportation, places of public display or collection, places of recreation, places of education, social service center establishments, and places of exercise or recreation. Title III also covers commercial facilities (such as warehouses, factories, and office buildings), private transportation services, and licensing and testing practices.
If you feel you or another person have been discriminated against by an entity covered by title III, send a letter to the Department of Justice, at the address below, including the following information:
- Your full name, address, and telephone number, and the name of the party discriminated against;
- The name of the business, organization, or institution that you believe has discriminated;
- A description of the act or acts of discrimination, the date or dates of the discriminatory acts, and the name or names of the individuals who you believe discriminated; and
- Other information that you believe necessary to support your complaint. Please send copies of relevant documents. Do not send original documents. (Retain them.)
Disability Rights Section
Civil Rights Division
U.S. Department of Justice
Post Office Box 66738
Washington, D.C. 20035-6738
1) July 26, 1992, by businesses with 25 or fewer employees and gross receipts of $1,000,000 or less.
2) January 26, 1993, by businesses with 10 or fewer employees and gross receipts of $500,000 or less.
The authority for collecting this information is contained in 42 U.S.C.
12188(b). We need this information in order to investigate your complaint.
The personal information will be used primarily for authorized civil rights
compliance and enforcement activities conducted by the Department of Justice.
The Department will not disclose the name of, or other identifying information
about, an individual unless it is necessary for enforcement activities against
an entity alleged to have violated federal law, or unless such information
is required to be disclosed under the Freedom of Information Act, 5 U.S.C.
552, or as is allowed through the publication of a routine use in accordance
with the Privacy Act of 1974, 5 U.S.C. 552a. To further the Department's
enforcement activities, information we have about you may be given to appropriate
Federal, State, or local agencies. Additional disclosures of information
may be made: to Members of Congress or staff; to volunteer student workers
within the Department of Justice so that they may perform their duties;
to the news media when release is made consistent with the Freedom of Information
Act and 28 C.F.R. 40.2; and to the National Archives and Records Administration
and General Services Administration to perform records management inspection
functions in accordance with their statutory responsibilities. Furnishing
of the requested information is voluntary except that the failure to provide
such information may result in our being unable to process your complaint.